My Xfinity + My Account

XFINITY.com and the My Account website are two of the most highly-trafficked web properties in the Comcast online portfolio. The sites drive a

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XFINITY.com and the My Account website are two of the most highly-trafficked web properties in the Comcast online portfolio. The sites drive a range of key business goals, supporting customer self-service, bill pay, account management and driving direct revenue through search and display advertising.

 … Read Full Description

XFINITY.com and the My Account website are two of the most highly-trafficked web properties in the Comcast online portfolio. The sites drive a range of key business goals, supporting customer self-service, bill pay, account management and driving direct revenue through search and display advertising.

We have collaborated with the business, product, and design teams supporting My Xfinity and My Account to create a design solution that begins to strategically pivot away from strictly being an online portal into a platform that can empower customers to fully manage their relationship with Comcast, including managing user accounts, permissions, managing service capabilities, troubleshooting devices, and enabling customers to manage their plan, purchase new services, and right-size their subscriptions.

XFINITY.com and the My Account website are two of the most highly-trafficked web properties in the Comcast online portfolio. The sites drive a range of key business goals, supporting customer self-service, bill pay, account management and driving direct revenue through search and display advertising.

We have collaborated with the business, product, and design teams supporting My Xfinity and My Account to create a design solution that begins to strategically pivot away from strictly being an online portal into a platform that can empower customers to fully manage their relationship with Comcast, including managing user accounts, permissions, managing service capabilities, troubleshooting devices, and enabling customers to manage their plan, purchase new services, and right-size their subscriptions.

Product Development, UI Design, UX Strategy

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